We equip local charities, volunteer organisations and community groups with the tools and confidence to face the future stronger and more resilient.

Every day we encounter people in need. And we ensure our heads are working just as strongly as our hearts – providing the best advice and guidance, even if it’s hard for people to hear. We are trusted advisors and universally respected for our non-judgmental approach. We have a range of on-going programmes and services available that can be applied for. As the old proverb says: “Give a man a fish, and you feed him for a day; show him how to catch a fish, and you feed him for a lifetime.”

To join our Smile community, please fill out a membership form on Smile’s Vault website, or contact us. The information we collect will give us an insight into your current position, funding, skills and resources, and will inform us what areas of your organisation could do with more help. We will never share this information with anyone else. We promise.


Smile’s library of free equipment for charities in Hull and East Yorkshire to use.

The Vault provides our local charities and community groups access to resources that will enhance the services they provide, without needing to find the funds to purchase them.

We’re delighted to be able to offer this unique service to our local community. It’s free to join and once registered, groups can borrow items from the Vault for free; which we’re super proud of.

Register here:


Smile, with the help of its partners, can provide short respite breaks for charities to refer their beneficiaries to.

Smile by the Sea allows a wide range of people in need, across Hull and East Yorkshire, to access suitable breaks as and when required. Charities across our region are able to nominate their beneficiaries for a break where they can rest, recuperate and create special memories.

Families must not be able to afford a break themselves, nor have taken a holiday in the past year. Smile, with the help of our generous partners, has funded numerous breaks in a variety of locations varying from Chester Zoo and Blackpool, to Legoland. 

Smile by the Sea has supported families fleeing domestic violence, end of life care, poverty and much more. If you’re a charity and would like to nominate a family for a break, please get in touch to find out more.


Charity surgeries are Smile’s free charity service with practical 1:1 support for community challenges.

Smaller charities and community groups can often feel isolated and alone in their delivery. They require a vast range of knowledge, skills and resources to guide, support and nurture them through challenges and opportunities. By attending our charity surgeries, we can (as a team) create a plan to navigate towards future success. We will enlist a wide range of support from the private and public sector, if required, plus source emergency funding in extreme cases. Charity surgeries are booked on a weekly basis and start with an initial one-hour meeting. The most relevant member of the Smile team to the charity and its challenges will host the meeting.

To make an appointment, please complete our membership form or contact us directly for more information. Businesses, public sector partners and trust funders can also refer into charity surgeries.


Every year, three local charities will get the exciting opportunity to be one of Smile’s Launchpad charities and work with the Smile team to develop a focused development plan. 

**Applications for Smile’s Launchpad are now closed for 2016 **

Selected charities will be assigned a dedicated Smile mentor, who will develop an action plan and guide them through the process, which involves tailored workshops on finance, HR, fundraising, charity law, marketing and communications. Together with Smile’s support, each charity will bring their story to life and create a marketing and communications pack. Smile will also provide a skills gap evaluation and bid writing support, to push them to the next level.


The Smile Foundation is often approached to perform consultancy work.

One of Smile’s specialist areas is working on NHS charitable funds, for Trusts looking to improve upon their current charitable delivery and engagement.

The work results in improved and more efficient charitable services and provides new equipment, facilities and, subsequently, improved care. We are currently working with Northern Lincolnshire and Goole NHS Foundation Trust and Humber NHS Foundation Trust, where we have developed the Health Tree Foundation and Health Stars, which are co-ordinated on a daily basis by Victoria Winterton and Jenny Preston.

We have had many requests from health organisations, public, private and voluntary services to provide bespoke services. We understand that each organisation is different, and upon initial meetings we can develop a plan to meet requirements utilising our vast range of skills and experience.

Our services include:

  • Review of existing services
  • Brand development
  • Fund management
  • Donor development
  • Financial planning
  • Team recruitment and development
  • Interim operational delivery

For more information contact us.


HEY Smile Foundation, a company limited by guarantee. Registered in England and Wales. HEY Smile Foundation, The Loft, Gosschalks, Dock Street, Hull, HU1 3AE. Company Number: 06455490. Charity Number: 1125856.